With today marking the beginning of the second half of the year, it’s time to evaluate what is working, what is not working, and what needs to be implemented or improved upon moving forward. Take some time to reflect on the goals that you have set for your business. Are you on your way to accomplish...
Training employees on their job responsibilities is integral to their success. Many businesses lack a formal training program for their new-hires, which is a disservice to both the employee and to the organization. Shadowing another employee for one day, scanning the handbook, and quickly getting se...
What your customers say about your business is significantly more impactful than what you say about it. Word of mouth can go a long way in building trust, getting new clients, and maintaining steady success. When customers are happy with your service, they are more likely to keep coming back.
As su...
The key to retaining employees is to get them to connect with the mission, vision, and purpose of the organization. When their values are aligned with those of the company, they are more likely to stay engaged and give discretionary effort. If you cannot get their buy-in, turnover is inevitable. The...
If you act without confidence, your own self-doubts will eventually start to weigh you down. The limitations you put on yourself are like sandbags, and the tighter you hold onto them, the harder it is for you to get off the ground. But when you let go of this self-imposed weight, you will start to s...
What are the most important things to bring with you when you go anywhere? If I had to guess, your phone likely makes that list. We have our phones with us almost 24/7. It stays in our pocket or bag, we reach for it out of comfort, we keep it next to our beds with alarms to wake us up in the morning...
Many leaders have recounted that when they were the strongest as a leader, it was not a time of peace and certainty. It was in the chaos of facing and overcoming challenges that they are most proud to look back on in their leadership journeys. That is because we often don’t know what we are truly ca...
There are three responses to stress– fight, flight, or freeze. Most people are pretty familiar with the fight or flight response, but the freeze response is often overlooked. To freeze means to not act. It happens when a person feels overwhelmed and they don’t know what to do, therefore they do noth...
Congratulations! You have won the argument… but at what cost? Now your coworker won’t speak to you, and tensions are high within your team. You didn’t agree with your coworker’s perspective, but now you have lost their trust and your other coworkers are avoiding you. What could you have done differe...
It doesn’t matter what you know; it matters what you do with what you know. Information is useless unless it is applied. We spend a lot of time preparing for the next step, but then we get stuck in our comfort zone. We often know what we need to do, but we don’t act on that information. We expect th...
We are all guilty of making assumptions about people and situations, whether we mean to or not. It is human nature to try and make sense of things quickly, which means we often jump to conclusions without having all of the facts. While this does help us process information, it can also lead to a num...
In business, a leader will try to empower others to lead themselves. However, what leaders often forget is that a person can lead themselves but still have questions for you. As a leader, you act as a guide and as a resource for your team. You might encourage them to be mostly self-sufficient, but t...
