Jody Holland Training & Speaking | Leadership
When Profitability takes Priority over Customer Satisfaction
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When Profitability takes Priority over Customer Satisfaction business advice business sustainability customer relationship customer retention customer satisfaction long-term success professional success Mar 25, 2025

Everyone understands that in order to run a successful business, you have to be able to make a profit. However, when profitability takes priority over the customer that you serve, you run into major problems. The purpose of a business is not to make money. Yes, that is an important piece of business...

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Jody Holland Training & Speaking | Leadership
See Rejection as Redirection
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See Rejection as Redirection achieving goals business advice dealing with rejection growth mindset overcoming obstacles Jan 07, 2025

What does rejection mean to you? Where does your mind go when you experience rejection? For some people, rejection is a mere roadblock along the way, but for others, rejection is a dead end. They get discouraged, shut down, and give up on whatever it was they were pursuing. However, experiencing rej...

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Jody Holland Training & Speaking | Leadership
How Will You Filter Your Decisions for 2025?
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How Will You Filter Your Decisions for 2025? achievement business advice filter frame of mind lead yourself motivation perspective Dec 17, 2024

How much more effective do you think you could be if you approached everything in business through a specific frame of mind? For the last several years, our employees have individually chosen a word or phrase for which we want to filter our lives through during the year. For example, last year I cho...

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Jody Holland Training & Speaking | Leadership
Finishing the Year Strong
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Finishing the Year Strong 4th quarter achievement business advice business success hard work momentum Dec 03, 2024

It’s easy to start losing momentum after getting a taste of time-off during the end of the year. You have been working hard to meet your annual and fourth quarter goals, and you’re ready for a break. Now is not the time to give up though. Keep pushing forward, and finish out the year strong. The key...

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Jody Holland Training & Speaking | Leadership
Nothing Changes Until...
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Nothing Changes Until... business advice business success change management constructive feedback leadership meaningful action taking action Aug 27, 2024

Nothing changes until something changes. That sounds straightforward, right? But how often do you hear someone complain about how things are going, where they’re at in life, or what they’re struggling with, etc. but they don’t take new action? Contrary to what many people hope for, you will continue...

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Jody Holland Training & Speaking | Leadership
Position Determines Perspective
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Position Determines Perspective business advice mindset matters personal development personal growth perspectives Jun 18, 2024

Your position in life will always determine your perspective. When I was younger, I was terrified to return something to a store. Rather than deal with that interaction, I would accept my losses and either keep the item or give it away. It felt embarrassing to me to tell the store that I purchased s...

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Jody Holland Training & Speaking | Leadership
Overcoming Imposter Syndrome
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Overcoming Imposter Syndrome business advice growth mindset imposter syndrome improvement life advice Jun 11, 2024

Sometimes we get into a position where we feel like we don’t belong, even when we have worked hard to get there. Maybe you have experienced this at work, at a university, in a leadership position, or elsewhere. This is what is called imposter syndrome. It feels as though we have not earned our succe...

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Jody Holland Training & Speaking | Leadership
Checking in Mid-Year
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Checking in Mid-Year achievement business advice employee motivation goal setting personal growth self-evaluation self-reflection Jun 04, 2024

We are entering the halfway point of the calendar year, and that means it’s time to evaluate where we started, where we’re currently at, and where we’re headed in business. There are many advantages to having checkpoints throughout the year, and the middle-of-the-year review is very important for on...

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Jody Holland Training & Speaking | Leadership
Finding Your Fit
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Finding Your Fit business advice career path fulfillment job satisfaction job search May 28, 2024

We often hear about searching for a candidate that’s the right fit for the job, but we don’t talk as much about finding a job that’s the right fit for the candidate. When you’re searching for a job, it’s important to consider several factors that will help determine your satisfaction at the organiza...

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Jody Holland Training & Speaking | Leadership
The Positive Impacts of Developing Leadership Skills
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The Positive Impacts of Developing Leadership Skills business advice employee engagement growth and development leadership development leadership skills May 21, 2024

Even once you have reached a leadership position, you are not done developing yourself. Leaders are lifelong learners. Continuously investing in and developing one’s leadership skills will yield positive results for the leader, those that follow them, and the organization itself.

When you demonstra...

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Jody Holland Training & Speaking | Leadership
Becoming a Great Manager vs. Becoming a Great Leader
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Becoming a Great Manager vs. Becoming a Great Leader achievement business advice growth and development inspiring others management and leadership Apr 09, 2024

Management is very different from leadership, but there are benefits to developing skills in both areas. When I think of managing others, I think of monitoring, measuring, and sometimes correcting employee performance. On the other hand, when I think of leading others, I think of inspiring greatness...

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