Develop Your Team's Potential

Supervisor 101

Supervisors create 81% of all turnover in the workplace. This isn't because they
are bad people. It is because they lack the tools and systems to supervise
effectively.

Supervisor 101 teaches the frameworks needed to attract, develop, and retain
great employees.

In the program, you will learn the four critical skills of a supervisor,
including...

* Leverage Talent - This is about how we position our company and culture to be
the ideal place for others to seek employment. It includes strategies for job ads, how and where to recruit, and what will prompt candidates to apply.
* Build the Team - This teaches supervisors the process of forming a cohesive team, dealing with the conflict and issues inherent to teams, and moving the members of the team into their strengths so they will give discretionary
effort.
* Emotional Intelligence - This teaches supervisors how to control their own
emotions, create a more stable workforce, and effectively recognize and
regulate emotional states in a variety of settings.
* A Culture of Accountability - This teaches supervisors how to create positive accountability in their teams while building a high-performance culture.

None of us budget for the costs of turnover and low performance, yet these costs can be catastrophic to a company. Our employees are either our greatest asset or our greatest liability. Without proper supervisory training, we cannot expect our supervisors to bring out the best in our teams or retain them.

When supervisors are properly trained and apply what they are learning, their ability to engage and retain their people increases dramatically.  Many of the companies we work with see a reduction of turnover by 25% or more in their first 90 days of applying these skills while also seeing double-digit increases in employee performance.

We offer live training, an annual seminar, and eLearning.

Management 101

Most managers were never trained to effectively manage people, performance, and outcomes. They want to be great as a manager, but they haven't been given the skills to succeed.

Management 101 teaches the three critical skills of management and takes the guesswork out of achieving the outcomes you want and need in business. You don't
have to struggle to get performance. You just have to know the frameworks to make it happen.

You can train your managers to be successful by...

1. Signing your team up for
in-person or online training.
2. Discuss and applying the 3 key skills taught in the course with all those who participated. The topics include...
1. Strategy and Planning
2. Change Management
3. Performance Management
3. Reviewing the course materials regularly and applying the easy-to-understand frameworks as managers and leaders. This ensures mastery of the topics!

Without proper training on the three critical skills of a manager, we miss out on 67% or more of the potential performance of our employees, costing us a fortune in low performance and high turnover.

When our managers learn and apply the information, they inspire discretionary effort from the team members, increasing overall performance, engagement, and
profits. And, it makes it a lot more fun to go to work every day.

Sign your team up for Management 101 today and unlock their full potential.
Every employee deserves a great boss and every boss deserves employees who are engaged and driven toward success!

On-Demand
In-Person
Annual Seminar

Learn-2-Lead / Leadership Academy

91% of why people leave an organization is connected to a lack of leadership and communication skills. When leaders are not trained on how to connect, redirect behaviors, inspire right action, and achieve great outcomes, they are being set up for failure.

Learn-2-Lead teaches the 12 Critical Skills of a Leader, building from a strong foundation of relationship all the way to the achievement of significant
outcomes through people. It has consistently increased engagement, retention, and overall organizational profitability.

This program teaches your team to engage, direct, inspire, and achieve through the 12 critical skills. It can be implemented once a month in a live training
format, in a 3-day intensive Leadership Academy, or through our simplified learning in the Leadership Collaborative. 

1. Build the skills of leadership
2. Apply them in a real world application process
3. Discuss and grow together

When we don't invest in the leadership skills of our team, we choose lower
employee engagement, which leads to lower retention and lower profits. If you always do what you've always done, you'll always get what you've always gotten.
If you want to achieve greater results, you will have to do something new first.

By sending your team through Learn-2-Lead in any of its three formats, you equip them to engage, retain, and build up their people, which consistently results in higher profits and significantly better customer engagement and service.

Sign your team up to train online, in-person, or through The Leadership Collaborative.

The Leadership Collaborative

There are 3 approaches to leadership development: leadership done by you, leadership done for you, and leadership done with you.

The Leadership Collaborative takes on the approach of "leadership done with you." This empowers you to take the reigns of leadership within your organization and helps you cultivate a culture of success.

What you get:

• 120 Leadership Tip Cards that cover the 4 Roles of a Leader and the 12 Skills of a Leader
• An online learning community of like-minded leaders to collaborate with
• 120 videos that teach the 120 Leadership Tips, each 5 to 10 minutes in length
• Discussion Questions for each tip to be used to lead discussions with your team
• An online training certification to become an In-House Expert in Leadership
• The frameworks of how to facilitate leadership discussions
• The L.A.B. - Leadership Advisory Board: Each month, we explore a leadership topic and discuss how the world of leadership and employment is shifting.
• Executive Coaching Certification: This certification covers the key coaching frameworks that are used to ensure the growth of your people.

This ongoing learning provides a fast and effective way to create positive change one-on-one. Access specific frameworks for coaching and mentoring with "on-demand" learning so that challenges can be addressed any time they arise.

Supervisor 101

Supervisors create 81% of all turnover in the workplace. This isn't because they
are bad people. It is because they lack the tools and systems to supervise
effectively.

Supervisor 101 teaches the frameworks needed to attract, develop, and retain
great employees.

In the program, you will learn the four critical skills of a supervisor,
including...

* Leverage Talent - This is about how we position our company and culture to be
the ideal place for others to seek employment. It includes strategies for job ads, how and where to recruit, and what will prompt candidates to apply.
* Build the Team - This teaches supervisors the process of forming a cohesive team, dealing with the conflict and issues inherent to teams, and moving the members of the team into their strengths so they will give discretionary
effort.
* Emotional Intelligence - This teaches supervisors how to control their own
emotions, create a more stable workforce, and effectively recognize and
regulate emotional states in a variety of settings.
* A Culture of Accountability - This teaches supervisors how to create positive accountability in their teams while building a high-performance culture.

None of us budget for the costs of turnover and low performance, yet these costs can be catastrophic to a company. Our employees are either our greatest asset or our greatest liability. Without proper supervisory training, we cannot expect our supervisors to bring out the best in our teams or retain them.

When supervisors are properly trained and apply what they are learning, their ability to engage and retain their people increases dramatically.  Many of the companies we work with see a reduction of turnover by 25% or more in their first 90 days of applying these skills while also seeing double-digit increases in employee performance.

 Management 101

Most managers were never trained to effectively manage people, performance, and outcomes. They want to be great as a manager, but they haven't been given the skills to succeed.

Management 101 teaches the three critical skills of management and takes the guesswork out of achieving the outcomes you want and need in business. You don't
have to struggle to get performance. You just have to know the frameworks to make it happen.

You can train your managers to be successful by...

1. Signing your team up for
in-person or online training.
2. Discuss and applying the 3 key skills taught in the course with all those who participated. The topics include...
1. Strategy and Planning
2. Change Management
3. Performance Management
3. Reviewing the course materials regularly and applying the easy-to-understand frameworks as managers and leaders. This ensures mastery of the topics!

Without proper training on the three critical skills of a manager, we miss out on 67% or more of the potential performance of our employees, costing us a fortune in low performance and high turnover.

When our managers learn and apply the information, they inspire discretionary effort from the team members, increasing overall performance, engagement, and
profits. And, it makes it a lot more fun to go to work every day.

Sign your team up for Management 101 today and unlock their full potential.
Every employee deserves a great boss and every boss deserves employees who are engaged and driven toward success!

Customer Service 101

In this course, you will learn about the two most critical aspects of how to deliver great service. When service is done right, it creates more satisfaction for the employees as well as for your customers, and it keeps people coming back over and over again to do business with, and to do so with a smile.

• The Model For Success - This section of the program outlines how to inspire the right attitudes for service delivery. It maps out what has to happen in order to have a workforce that is engaged, equipped with the right understanding, and ready to create raving fans of your customers.
• The Delivery Process - This section of the program covers how to deliver service that creates a positive experience for both the customer and the employee. The practical steps to service delivery will help each person understand how service is being evaluated, how to keep customers engaged, and how to deal with a customer who becomes disengaged or upset.

Sales 101

In the Sales 101 course, you will learn how the professional salesperson presents themselves, how to use consultative selling to creating a desire to purchase from your prospect, and how to move through the stages of the sale and into a great relationship with your new customer.

The course covers...

• The 3 Steps of Consultative Selling
• Sales Interview Questions
• Selling Solutions
• Overcoming Objections
• Tracking Success

 Sales Mastery

In this course, you will create a profile of your perfect customer, learn which customers to avoid, build the perfect sales plan, master the creation of call scripting, and become a sales master through the science of consultative selling. This program consistently results in increased revenue for participants! We will cover the following areas...

• Creating The Right Mindset
• Measuring The Steps To Success
• Creating The Customer Profile
• How To Read Anyone
• Mastering The "Art of the Buy"
• Call Scripting
• Standards of Success
• Time Management For Sales

Abuse Prevention Training - TX Approved

In this program, you will learn the 3 key areas of preparing adult volunteers and staff for keeping youth safe.

1. Identifying Abuse
2. Reporting Abuse
3. Preventing Abuse

This program is approved through the State of Texas. It was originally housed at www.CampApplication.com but is now housed here.

Your certificate will be emailed to you upon completion. If you do not see it within 5 minutes of completion, check your spam or junk folder.

Quick Leadership Tips

Quick Leadership Tips are the perfect way to get your day or your week started.  They are 60-90 second video tips that will give you a quick insight on leadership, relationships, accountability, problem-solving, etc.

When you take just a minute to get your mind ready for the day, you set your thoughts in motion and build momentum to tackle whatever challenges you might face.

Many people use these tips as a way to learn a quick concept and then teach it to their teams.  

 Faces of Reality

In this course, you will learn how to read a person's face and understand how they process the world around them.

What you'll get:

• Over 2 hours of video training
• A Quick Reference Guide
• Illustrated learning to help you master face reading much faster!
  • There are 5 key areas of the face that you must learn in order to read anyone. 

The science behind face reading is called physiognomy.  The art is in learning to combine features of the face to reveal the story the person has to tell based on what they have experienced in their life, who they are, and how they process the world.