eLearning Courses
Become The Leader You Would Follow!
There is an emotional engagement that happens with our teams when we lead with the right intent, using the right skills, built on the right purpose. Check out Jody Holland's E-Courses:
LEADERSHIP COURSES:
Supervisor 101Ā is a groundbreaking program designed to give your teams the skills and insights they need to succeed. The areas your supervisors will master in this program are: Leveraging Talent, Building A Team, Emotional Intelligence and Creating A Culture of Accountability.
ManagementĀ 101Ā isĀ an essential program for any organization that is seeking to develop the practical skills of their managers and leaders. The topics covered in this program are Strategy & Planning, Change Management, and Performance Management. We are now including a bonus on Stress Management as well.
TRAINING TOPICS INCLUDED:
- Strategy & Planning - how a manager creates and manages a plan of success, ensures project success, and creates tracking systems
- Change Management - how a manager effectively communicates change and gains buy-in from employees
- Performance Management - how a manager sets clear employee objectives, manages the one-on-ones with employees and evaluates their performance
- Stress Management - how a manager handles their own stress, recognizes stress in others, and sets up a culture to effectively manage stress while seeking top performance
Employees don't quit companies. They quit bad leaders! 70% of the variance in employee engagement can be traced back to the skills and abilities of their leader. During this program, you will master the 12 critical skills of a great leader. while networking with other like-minded leaders. Register today!
TRAINING TOPICS INCLUDED:
- Values-based Diversity
- Communication
- Motivation
- Conflict Resolution
- Coaching For Performance
- Corrective Counseling
In the Sales 101 course, you will learn how professional salesperson presents themselves, how to use consultative selling to creating a desire to purchase from your prospect, and how to move through the stages of the sale and into a great relationship with your new customer.
TRAINING TOPICS INCLUDED:
- The 3 Steps of Consultative Selling
- Sales Interview Questions
- Selling Solutions
- Overcoming Objections
- Tracking Success
Sales Mastery. In this course, you will create a profile of your perfect customer, learn which customers to avoid, build the perfect sales plan, master the creation of call scripting, and become a sales master through the science of consultative selling. This program consistently results in increased revenue for participants!
TRAINING TOPICS INCLUDED:
- Creating The Right Mindset
- Measuring The Steps To Success
- Creating The Customer Profile
- How To Read Anyone
- Mastering The "Art of the Buy"
- Call Scripting
- Standards of Success
- Time Management For Sales
Customer Service 101. In this course, you will learn how to create depth in your relationships with your customers and how to create loyal and raving fans. There are 2 sections to this course.
TRAINING TOPICS INCLUDED:
- Creating Right Attitudes
- Relationship Building
- The Service Model
- Service Excellence
- Meeting the Service Challenge
- Why Service Matters
- Service Responsibility
- Measuring Good & Bad Service
Quick Face Reading (FREE).Ā In this course, you will learnĀ the basics of Face Reading. Humanistic Psychology has sought to understand why people are the way they are and how to know people more quickly. This will give you a quick understanding of how you can read and connect with others more quickly.
TRAINING TOPICS INCLUDED:
- The 5 Key Areas of the Face
- How to use face reading to connect more quickly with people
- How to practice your skills of reading others to better understand them.
