Training employees on their job responsibilities is integral to their success. Many businesses lack a formal training program for their new-hires, which is a disservice to both the employee and to the organization. Shadowing another employee for one day, scanning the handbook, and quickly getting se...

What your customers say about your business is significantly more impactful than what you say about it. Word of mouth can go a long way in building trust, getting new clients, and maintaining steady success. When customers are happy with your service, they are more likely to keep coming back.

As su...

There are three responses to stress– fight, flight, or freeze. Most people are pretty familiar with the fight or flight response, but the freeze response is often overlooked. To freeze means to not act. It happens when a person feels overwhelmed and they don’t know what to do, therefore they do noth...

We are all guilty of making assumptions about people and situations, whether we mean to or not. It is human nature to try and make sense of things quickly, which means we often jump to conclusions without having all of the facts. While this does help us process information, it can also lead to a num...

As a leader, your focus should be on building your people up, guiding them in the right direction, and preparing them to lead themselves. You want them to trust you enough to seek you out when necessary, but you don’t want them to rely on you for everything. Ralph Nader once said, “The function of l...

My success is not just my own. My success comes from the teachers who inspired me, the friends who encouraged me, the family who believed in me, the professors who pushed me to be better, and the lessons that life threw my way. 

When I was in school, I put a lot of pressure on myself to be the best...

Our potential is only as strong as our investment in self. We should constantly strive to become better than the person that we were yesterday because we are our own biggest competition. And when we stop focusing on our personal and professional development, our potential stops growing. This concept...

Even once you have reached a leadership position, you are not done developing yourself. Leaders are lifelong learners. Continuously investing in and developing one’s leadership skills will yield positive results for the leader, those that follow them, and the organization itself.

When you demonstra...

Management is very different from leadership, but there are benefits to developing skills in both areas. When I think of managing others, I think of monitoring, measuring, and sometimes correcting employee performance. On the other hand, when I think of leading others, I think of inspiring greatness...

I used to think that being successful meant never making any mistakes, but I have since learned that some of the most successful people in life have made the most mistakes. The key to their success is that they learned from those mistakes. They did not become discouraged, they did not shut down, and...

Most of the time in life, we don’t have all of the answers. There are plenty of things we don’t know but want to learn, and that’s when finding a mentor is extremely beneficial. A mentor is an experienced and trusted advisor that guides you through the business landscape. They serve as a resource fo...

To have a successful organization, you need to build successful teams. The investment in your employees starts from day one of their hire. Each department and each individual employee contributes to the overall success and functioning of the company, so you want to set them up with the right resourc...