Everyone understands that in order to run a successful business, you have to be able to make a profit. However, when profitability takes priority over the customer that you serve, you run into major problems. The purpose of a business is not to make money. Yes, that is an important piece of business...

Developing a healthy professional relationship between a business and its customers is vital for the organization’s long-term success. Businesses are designed to serve customers and solve problems, so without customers, a business becomes aimless. That’s why it is so important to understand the valu...